Terms and conditions

Your Order
After check out and payment has been made, an invoice will be sent upon placement of order via email within 24hrs. Please recheck your information details and inform us if there was an error before we mail out your orders.

Pricing
All products offered are priced in Singapore Dollars(SGD). Prices may change. Occasionally products may appear priced incorrectly. You will be contacted before order confirmation with regards
to changes in pricing.
No price negotiation or discount unless there's a promotion.

Payment
A full payment is to be made upon order. We accept Master card, Nets and American Express.

NORMAL MAIL
$1.70 applies for all normal mail purchases.
Please take note that SingPost normal mail is non-trackable and ELNADYAH will not be held responsible for any lost/delayed parcels by Singpost. Please allow 3-5 working days for your parcel to reach you.

SmartPac
We recommend to choose SmartPac as it has a tracking number so you can track your SmartPac delivery on www.singpost.com or simply go to SingPost mobile app.

World wide shipping

Each country has a different price for posting. Posting fee range from SGD$5 - SGD$20 depending on the weight. All world wide shipping comes with a tracking number. The website will automatically calculate the shipping fee for you. If there were a balance we will surely refund it back to you and you will be notified via email. Refund will take 7 working days via bank transfer. 

Product Descriptions
Product descriptions may or may not be accurate. Due to the limitations of
photography some colours may appear slightly different when you receive your garments. Garments and prices may change. Please contact elnadyah personally for more details.

Cancellations/Returns/Refunds
Full refund will be made once we have received the returned items and refund will be made via bank transfer within 7 working days.
Full refund will only be available within 7 days of purchase.
No refund after 7 days of purchase.
All returns must be agreed with Elnadyah.

Data Protection
Your details will be kept confidential and will not be passed on to any third party.